A leading fashion and footwear retailer.

Location

Guangzhou, China

Report to

Directors

Job Summary

The E-Commerce Manager will play a pivotal role, overseeing a large team and reporting directly to the Directors. This role demands a strategic thinker with a strong background in fashion eCommerce and proven leadership skills.

Responsibilities

• Lead and manage a team of approximately 40 members across various departments.

• Ensure smooth and efficient daily operations of the e-commerce platform.

• Oversee product listings, inventory management, and coordinate with suppliers.

• Supervise live streaming events to boost sales and customer engagement.

• Ensure top-notch customer service and manage customer inquiries and issues.

• Collaborate with the Brand Visual Manager to maintain high visual standards on the e-commerce platform (dotted-line management).

• Develop and implement strategies to drive online sales and improve customer experience.

• Track and analyze key performance indicators (KPIs) to measure the success of e-commerce initiatives and make data-driven decisions.

• Work closely with marketing, IT, and logistics teams to ensure seamless e-commerce operations and campaign execution.

• Manage the e-commerce budget and optimize spending to achieve the best ROI.

Requirements

• Bachelor's degree or higher with minimum 5 years of experience in a well-known fashion and footwear company.

• 3+ years of experience in a similar managerial position.

• Strong leadership and team management skills.

• Excellent communication and interpersonal skills.

• Ability to work under pressure and meet tight deadlines.

• Fluent in Cantonese.